Customer service
Payment Methods
| Payment method | Payment service provider | Payment timing | Shipping time |
|---|---|---|---|
| Purchase on account | Klarna or PayPal | please note the payment deadline | after receipt of order |
| Installment purchase | Klarna or PayPal | please note the payment deadline | after receipt of order |
| Amazon Pay | Amazon | immediately | after receipt of order |
| PayPal | PayPal | immediately | after receipt of order |
| Credit Card | PayPal | immediately | after receipt of order |
| Instand bank transfer | PayPal | immediately | after receipt of order |
| Advance payment | Your house bank | after your order | after payment |
If you have any questions about our payment methods, we will be happy to help you at +49 731 140 710 or info@pervormance.de
Our payment methods in detail
Transfer directly to our bank details, which you will receive by email. Please use the order number as the reference. Your order will be shipped to you once money has been credited to our account.
Complete your order with the payment service provider Amazon Pay. You pay immediately and we ship as quickly as possible after receiving your order
Use the payment service provider PayPal. You pay immediately and we ship as quickly as possible after receiving your order
Pay with your credit card via the payment service provider PayPal. You pay us immediately. We ship as quickly as possible after receipt of the order.
Simply use purchase on account. At checkout you can choose between PayPal and Klarna as your payment service provider. We will ship as quickly as possible after receiving your order. – Please note the payment instructions sent to you by PayPal and Klarna.
After activation you have the option to use this payment method. You will receive an invoice from us after your order. We will ship your order as quickly as possible. Please transfer within 10 days to the bank account specified on the invoice.
At the checkout you have the option to choose between Klarna or PayPal as a payment service provider for installment purchases. Please note the payment documents sent to you by Klarna or PayPal.
Information for our business customers
- Please send us your VAT ID
- You can also use the “Invoice – 10 days net” payment method (with your company headquarters in Germany).
- Our invoices are payable without deductions after invoicing; discounts are excluded.
3D Secure / Verified by Visa
Credit card payments in our shops are secured using the “3D-Secure/Verified by Visa” process. The cardholder is authenticated by entering a feature (password, SMS token, etc.) that only he and the bank where he uses his card know.
Further information about “3D-Secure/Verified by Visa” can be found, for example, on this page from the Federal Office for Information Technology: Click here,
